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Planned

Reproducible crashes on specific websites

Cleroth 5 years ago • updated by Stavin Carrien 3 months ago 6

Sidewise keeps crashing while using some websites. One of the culprits is:

http://msdn.microsoft.com/

Everytime I open any page on the MSDN website, Sidewise either crashes immediately, or shortly after. Hibernating the MSDN tab and then waking it crashes 100% of the time.

Answer

Answer
Planned

  • Add the video-driver-causing-crash issue/solution to the upcoming FAQ
  • Look for additional ways of reliably acquiring the correct favicon for sites like msdn.microsoft.com

Unfortunately I have been unable to reproduce this crash. What OS/Chrome version are you running?


Also, can you try adding the following arguments to your Chrome launching shortcut?


--disable-accelerated-2d-canvas --disable-accelerated-compositing --disable-accelerated-layers 


I have had Sidewise mysteriously crash on certain websites in the past and found through trial and error that it was something to do with Chrome's GPU rendering; adding the above flags prevented the crashes.


If that fixes the problem, please try upgrading or reinstalling your video drivers; that was what eventually fixed the problem for me.

Using Chrome's latest version (Version 23.0.1271.91 m)

For some reason the website's icon does not display properly in Sidewise, which I think could be related. It is either totally blank, or displays a file icon like this (the icon should be like this instead).


Disabling acceleration does prevent the crashes, but obviously means Chrome will be lower performance, so not the best idea.


I already have the latest video drivers.

Well glad to hear the crashes are preventable, at least. In my case, I also had the latest (ATI) video drivers, but the crashes didn't stop until I uninstalled and reinstalled the same version of those drivers. My best guess is that Chrome somehow gets confused about which GPU features the video driver supports and this ends up inducing crashes in this way. Might be worth a shot.


I'll look into the favicon issue separately. Favicons have been a persistent sore spot for Sidewise due to how Chrome handles favicons (in a word, poorly). I actually have it looking for the favicon in four different places now (chrome://favicon, Google's S2 favicon cache, in the <head> of the document, and just using what Chrome normally reports to extensions via chrome.tabs.get()).


In the case of msdn.microsoft.com, the favicon is not present in either the <head> or from chrome.tabs.get() and that appears to be why we're winding up with the "file" favicon. I'll continue to look for viable alternative solutions.

Planned

  • Add the video-driver-causing-crash issues to the FAQ
  • Look for additional ways of reliably acquiring the correct favicon for sites like msdn.microsoft.com

Answer
Planned

  • Add the video-driver-causing-crash issue/solution to the upcoming FAQ
  • Look for additional ways of reliably acquiring the correct favicon for sites like msdn.microsoft.com

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